Jet Luxe has introduced the implementation of its International Requirements of Service Excellence, developed in partnership with Forbes Journey Information, the worldwide skilled in FiveStar hospitality, to boost its service supply.
The announcement follows Jet Luxe’s completion of an in depth in-house service coaching program led by Forbes Journey Information’s Studying and Growth workforce.
Gabriel Madrid, CEO stated, “We’re right here to offer alternative, information and energy to jet customers. While there’s
ample knowledge accessible to these looking for to benchmark motels and eating experiences, there’s little accessible
info to qualify service requirements within the personal aviation sector. By working in partnership with Forbes Journey Information to develop our service requirements, we set ourselves aside giving discerning vacationers a alternative according to their expectations. Jet Luxe is delighted to have labored in partnership with the Forbes Journey Information which highlights our dedication to international service excellence.”
Jet Luxe’s new Requirements of Service Excellence can be rolled out throughout its enterprise items from January 2022
and can cowl its constitution, plane administration, and international concierge service. This enhanced method provides a assure of a extremely high quality managed buyer expertise and seeks to supply Jet Luxe’s purchasers with a construction by which to measure high quality.
“At Jet Luxe, it’s not sufficient to ship what the client expects; for us, it’s about leveraging our expertise to foretell a degree of service they didn’t but think about,” stated Kamila Kicinska, head of concierge.
Jet Luxe is the one personal jet model with bases exterior of the US to have dedicated to the
program of Forbes Journey Information service requirements and repair excellence coaching, making it a singular alternative for well-informed vacationers. Forbes Journey Information is understood for its “Star Scores” of luxurious motels, eating places, and spas globally and introduced its 5-Star hospitality method to its work with Jet Luxe.
“We’re grateful to have the chance to collaborate with Jet Luxe, and we congratulate the Jet Luxe workforce
for his or her dedication to enhancing service excellence throughout their fleet.” stated Megan Torrance, senior vice
president of Studying & Growth at Forbes Journey Information.